Most plumbing problems don't wait for business hours, and neither do we. Our Rex dispatch board is staffed around the clock so a real person answers, not a voicemail.
Street Wise - Plumbing isn't a call center that forwards your job to whoever's cheapest that week. Our technicians carry state licensing, they're background-checked before they're handed a company vehicle, and every truck rolling through Rex, NC is stocked for the repairs we see most in this climate and these homes.
We've trained our team to diagnose the actual cause, not just patch the symptom. A slow drain in a Rex kitchen is rarely just the trap — it's often venting, slope, or a buildup problem further down the line, and we check all of it.
Our trucks are stocked before they leave the yard each morning, not after a customer calls — common valves, wax rings, supply lines, and fittings ride along so a Rex technician isn't making a parts-store run mid-repair.
These are the patterns our Rex dispatchers hear about most right before a job turns into an emergency call.
When water's actively coming out somewhere it shouldn't, minutes matter more than money. Our on-call technicians in Rex are dispatched with the parts and equipment to handle burst pipes, failed water heaters, and overflowing fixtures on the first trip.
Faucet replacements, garbage disposal swaps, toilet installs, and whole-house re-pipes — our residential division works on the full range of what a Rex home needs, not just the easy jobs.
Restaurants, offices, and retail spaces in Rex, NC can't afford extended downtime over a plumbing issue. Our commercial team is equipped for grease trap service, backflow testing, and multi-fixture repairs on a schedule that respects your operating hours.
Slow drains, recurring clogs, and sewer backups get diagnosed with real equipment — camera inspection and hydro-jetting — not guesswork. We'll show you exactly what's happening in the line before recommending a repair.
Whether it's a pilot light that won't stay lit or a full tank-to-tankless conversion, our technicians are certified on both gas and electric systems common in Rex, NC homes.
Hidden slab leaks and wall leaks get located with acoustic and thermal detection equipment before we ever break into drywall or concrete, which keeps repair costs down.
We replace failing shutoff valves and supply lines as part of fixture work rather than reconnecting new fixtures to old, brittle hardware that's likely to fail next.
You'll talk to an actual dispatcher in Rex, NC who asks a few quick questions to understand the problem and your address.
Because our trucks are staged across Rex, NC, dispatch can usually give you an honest, specific arrival window.
Your technician diagnoses the issue and walks you through the fix and the flat price before starting, so there's no guessing at the invoice.
Once the fix is complete and tested, you get a written warranty — if something related fails, we come back and make it right.
You approve a flat price before we start — never a rate that climbs once the job's already underway.
Our routing keeps trucks distributed across Rex, NC so we can usually get to you same-day.
We're happy to have every technician show ID and license on arrival; it's a standard we hold ourselves to, not a special request.
Our workmanship warranty means the fix is expected to hold — and if it doesn't, that's on us to correct, not you.
"Our water heater died on a Friday night and they had someone out by Saturday morning. Fair price, no upsell pressure." — Homeowner, Rex
"Camera'd the sewer line before recommending anything, which I appreciated — turned out to be roots, not a full replacement like the last company said." — Rex resident
"Tankless conversion took half a day and they explained the sizing instead of just upselling the biggest unit." — Rex customer
"Commercial kitchen backup on a Sunday and they still got a tech out before we opened Monday." — Restaurant manager, Rex
"Technician was straightforward about which repair was actually necessary versus which was optional. Didn't feel pushed." — Homeowner, Rex
"Re-piped most of our first floor after years of pinhole leaks in the old copper. Clean work, and they walked me through what they found at each stage." — Homeowner, Rex
Our Rex dispatch covers the surrounding neighborhoods and zip codes, with trucks staged to keep response times reasonable even during peak call volume.
Coverage extends past the city core to the surrounding suburbs and unincorporated pockets of Rex, NC, so a request from just outside Rex limits still gets routed to the nearest available truck rather than turned away.
Response time depends on current call volume, but our Rex dispatch typically gets a technician on-site same-day, and often within a couple of hours for genuine emergencies.
Yes — every job gets a written, flat-rate quote after diagnosis and before any repair begins, so there's no surprise on the invoice.
Anything actively leaking, flooding, or leaving a Rex home without water gets emergency priority, day or night.
Yes, and we encourage customers to ask to see license and ID on arrival — it's standard for every truck we send.
Yes — older pipe materials are a large part of the Rex workload, and we carry the fittings for legacy systems on most trucks.
Usually. Electronic leak detection lets us pinpoint the exact location first, which keeps the opening small and targeted rather than exploratory.
Our technicians are trained across the major residential brands, whether you have a standard tank unit or a tankless system.
All work is backed by a written workmanship warranty — if the same issue recurs within that period, we return at no charge.
We quote the job upfront regardless of when the call comes in, so you'll know the price before agreeing to anything, including after-hours calls.
Our Rex, NC coverage extends well past Rex proper; check the list of nearby cities and zip codes further down this page.
In most cases, yes — trucks in Rex carry common tank sizes, and a straightforward swap is usually completed the same day the call comes in.
We ask that someone be available to approve the written quote before work starts; after that, staying on-site is your choice, not a requirement.
Dispatch is standing by 24/7 across Rex, NC — call +1-844-833-0201.
Call +1-844-833-0201